Shipping policy
House Of Blackburn
SHIPPING POLICY
Processing Time
All orders are made-to-order and printed specifically for you. Processing typically takes 2-7 business days before your order ships. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Methods & Timeframes
Once your order is produced and shipped, delivery times vary by location:
- United States: 3-7 business days
Please note that these are estimated timeframes and may vary due to carrier delays, customs processing (for international orders), or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information so you can monitor your package's progress.
International Orders
International customers may be responsible for customs duties, taxes, and fees imposed by their country. These charges are not included in our product or shipping prices and are the customer's responsibility.
Lost or Damaged Shipments
If your order is lost in transit or arrives damaged, please contact us at kablackburnstudio@gmail.com or call (347) 284-0495 with your order number and photos (if damaged). We'll work with you to resolve the issue.
Address Accuracy
Please ensure your shipping address is correct at checkout. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
For questions about shipping, please contact us at:
- Email: kablackburnstudio@gmail.com
- Phone: (347) 284-0495